Affordable Plans and Pricing Options
At Weathering Corp., our ‘TomBot’ chatbot, powered by the latest AI technology, delivers real-time weather insights for your Android apps and websites. To ensure seamless integration and optimal performance, we offer a tiered support plan tailored to your needs. Whether you’re a small business, mid-sized company, or large enterprise, we provide the assistance you need to leverage our AI-driven climate intelligence.
Technical support is needed to solve many of our ‘forks in the road’. Our dedicated team provides details about our pricing options, highlighting the value and benefits of each plan. For more information please reach out to us to provide a deeper understanding of how we can support your team.
On-Demand Support
$200.00/ticket
Weathering Corp’s On-Demand Support Plan. This option is for you if you do not need a subscription plan. We offer one-time support at $200/ticket for ad-hoc issues (e.g., integration errors, chatbot downtime). Please visit our main website or schedule a time to discuss (product insights, not technical calls) for more information.
Cost-Effective for Infrequent Issues
Targeted Assistance
Hands-on Resolution
Access to Expertise
Basic Support Plan
$85.00/month
Our Basic Support Plan is an excellent choice for small businesses, startups, and individual developers. This plan provides essential support. Please visit our main website or schedule a time to discuss (product insights, not technical calls) for more information.
Email and chat support (36-48-hour response)
Access to integration guides and knowledge base
5 support tickets/month for troubleshooting
Help clients get back online or resolve problems efficiently.
Pro Support Plan
$420/month
Elevate your operations with our Pro Support Plan, engineered for mid-sized companies demanding superior assistance. At just $420 per month, or an optimized annual rate of $5,000 (10% discount eligible), this plan delivers unparalleled support.
Benefit from accelerated email and chat responses within 24 hours, alongside the dedicated attention of your own part-time account manager. Our experts can even provide remote desktop support for seamless troubleshooting. Gain exclusive access to a rich library of video tutorials and our comprehensive knowledge base.
You’ll receive a generous allocation of 15 support tickets per month, plus an additional 5 bonus tickets, all with priority troubleshooting to keep your business running smoothly. Plus, you’ll benefit from a monthly 30-minute consultation call to strategize and optimize your usage. Please visit our main website or schedule a time to discuss (product insights, not technical calls) for more information.
Email and chat support (<24-hour response)
Part time account manager
Remote desktop support*
Access to video tutorials and knowledge base
15 (+5 bonus) support tickets/month with priority troubleshooting**
Enterprise Support Plan
$1670/month
Our Enterprise Support Plan, meticulously crafted for large organizations with the most intricate and demanding requirements. For just $1670 per month, or an advantageous annual investment of $20,000(eligible for 20% off), this plan delivers unparalleled, comprehensive support.
Experience the confidence of 24/7 access to email, chat, and phone support, including video options, with an industry-leading response time of under 4 hours. You’ll benefit from a dedicated account manager who understands your unique operational landscape, providing strategic guidance and proactive assistance. Our team offers seamless remote desktop support for immediate and effective problem resolution.
With the Enterprise Support Plan, you gain the ultimate peace of mind through unlimited support tickets, all receiving priority resolution. Drive your long-term success with quarterly 1-hour strategy sessions, ensuring your platform usage is perfectly aligned with your evolving business goals. Furthermore, we provide custom integration support, empowering you to seamlessly connect our solutions within your complex ecosystem. This is more than just support; it’s a partnership designed for enterprise-level excellence. Please visit our main website or schedule a time to discuss (product insights, not technical calls) for more information.
24/7 email, chat, and phone support or video (<4-hour response)
Dedicated account manager
Remote desktop support*
Unlimited support tickets with priority resolution
Quarterly 1-hour strategy session
Custom integration support**
* Limited to less than 5 hours per week
** Limited to less than 20 hours per week
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